We will never ask for your password or account details to be disclosed via a link within an email message. If you receive an email of this nature, please disregard immediately. Delete the email from your computer and notify us on (03) 8417 1777 or 1300 366 350. We take the protection and security of your information, transaction data and privacy seriously.
Accordingly, we have employed a wide range of security measures to help protect your personal information and transactions. These measures extend from data encryption to firewalls to automatic timeouts. Therefore, when you do your banking online with us, you can be assured that your banking is safeguarded and protected.
Technology cannot automatically protect you against all fraud and security risks. A range of email and other online frauds have been attempted over the last few years; these scams will continue and you should be aware of them.
Equally, technological protection cannot protect you if you are careless with your personal information. You need to play your part in protecting your information responsibly and in accordance with our terms and conditions.
Indentity fraud has become one of the most lucrative forms of fraud for criminals and one of the the most distressing forms of violation for customers of financial instituations across Australia and all countries of the world.
One of the most recent publicised forms of identification fraud was the Israeli Secret Service use of Australian Passports during a covert operation.
Please read the following article that will give you some tips on how to protect your identification avoiding the distress and ramifications that identity theft can cause.
Click here to read the full story
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